{"id":558,"date":"2015-03-18T14:37:13","date_gmt":"2015-03-18T18:37:13","guid":{"rendered":"http:\/\/www.scottfrickcpa.com\/?p=558"},"modified":"2016-04-11T16:39:34","modified_gmt":"2016-04-11T20:39:34","slug":"irs-blames-obamacare-for-shoddy-customer-service","status":"publish","type":"post","link":"http:\/\/www.scottfrickcpa.com\/irs-blames-obamacare-for-shoddy-customer-service\/","title":{"rendered":"IRS Blames Obamacare for Shoddy Customer Service"},"content":{"rendered":"

The\u00a0IRS\u00a0is unable to answer most taxpayers\u2019 calls this year because it\u2019s had to put money into getting up and running for Obamacare, agency Commissioner\u00a0John Koskinen\u00a0told\u00a0Congress\u00a0on Wednesday.<\/p>\n

Mr. Koskinen\u00a0said his agency has had to shift tens of millions of dollars from customer service over to build the\u00a0computer systems and get ready to handle questions this year about Obamacare and the law\u2019s tax penalty, which kicks in for the first time this year.<\/p>\n

The commissioner said President Obama\u2019s 2010 law requires the agency to handle Obamacare\u00a0taxes but\u00a0Congress\u00a0has refused to provide any money, so he\u2019s shifted user fees that used to go to customer service over to handle the Affordable Care Act and the Foreign Account Tax Compliance Act.<\/p>\n

\u201cWe knew, and it\u2019s been true, that we would get a significant number of inquiries on the Affordable Care Act,\u201d Mr. Koskinen \u00a0told the\u00a0House\u00a0Appropriations Committee, which is considering how much money to give the tax agency for fiscal 2016.<\/p>\n

Mr. Koskinen\u00a0said the\u00a0 IRSis answering just 43 percent of taxpayers\u2019 calls so far this year, which is a huge drop in\u00a0customer service\u00a0for the agency.<\/p>\n

Congress\u00a0has cut the\u00a0IRS\u2019s\u00a0funding in recent years as Republicans have tried to send a signal of disapproval with the agency\u2019s activities, including its targeting of tea party groups\u2019 applications for nonprofit status.<\/p>\n

On Wednesday, Rep. Anders Crenshaw, the\u00a0Chairman\u00a0of the House Appropriations subcommittee that oversees the\u00a0IRS, said the agency acts as though it is \u201centitled to $13 billion\u201d in funding, but in reality the\u00a0IRS\u00a0must prove it has earned that level of funding.<\/p>\n

\u201cWe deliberately lowered the\u00a0IRS\u00a0funding to a level that will make the\u00a0IRS\u00a0think twice about what you\u2019re doing and why you\u2019re doing it,\u201d the chairman said.<\/p>\n

-Courtesy of The Washington Times<\/p>\n

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The\u00a0IRS\u00a0is unable to answer most taxpayers\u2019 calls this year because it\u2019s had to put money into getting up and running for Obamacare, agency Commissioner\u00a0John Koskinen\u00a0told\u00a0Congress\u00a0on Wednesday. Mr. Koskinen\u00a0said his agency has had to shift tens of millions of dollars from customer service over to build the\u00a0computer systems and get ready to handle questions this year […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"yoast_head":"\nIRS Blames Obamacare for Shoddy Customer Service - Scott Frick CPA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/www.scottfrickcpa.com\/irs-blames-obamacare-for-shoddy-customer-service\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Scott Frick Staff\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"http:\/\/www.scottfrickcpa.com\/irs-blames-obamacare-for-shoddy-customer-service\/\",\"url\":\"http:\/\/www.scottfrickcpa.com\/irs-blames-obamacare-for-shoddy-customer-service\/\",\"name\":\"IRS Blames Obamacare for Shoddy Customer Service - 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